Whether you have an active project, a production issue, or a brand-new idea — reach out and a human will reply. Our team responds within one business day.
Pick the channel that matches your need.
Bug reports, outages, account issues, or anything that needs hands-on help with software we've delivered or hosted.
support@g4lifesoftware.comNew builds, scope changes, quotes, partnerships, and feature requests. Tell us what you're trying to ship.
requests@g4lifesoftware.comQuick answers to what clients ask most.
We reply to support@g4lifesoftware.com within one business day. For production incidents flagged "URGENT" in the subject, we aim to acknowledge within a few hours, 24/7 for clients on a support plan.
Use support@ for issues with software we already built or host (bugs, outages, accounts, billing). Use requests@ for new work — quotes, new features, new projects, or partnerships.
Yes. We offer monthly maintenance and SLA-backed support plans that cover monitoring, security patches, backups, and a pool of development hours. Email requests@g4lifesoftware.com for pricing.
Often, yes. We'll start with a short audit — codebase, infrastructure, and documentation — then propose a transition plan with no surprises.
AWS, Google Cloud, Azure, DigitalOcean, and a few specialized providers. If you already have a host, we can usually work with it. If you don't, we'll recommend the best fit for your workload and budget.
You do. On final payment, all source code, designs, and assets transfer to you. We don't lock clients into proprietary tooling.
Absolutely. Send your NDA to requests@g4lifesoftware.com and we'll get it signed before any technical discussion.
Most engagements run on monthly invoices with net-15 terms. Fixed-scope projects are billed in milestones. Larger or unusual structures are no problem — just ask.
